How it works.

• Step one We generate and allocate unique code that can be printed on posters, in store materials or product wrappings or placed in stores or locations where feedbacks are to be solicited.
  
  
• Step two Customer interaction materials encourages a feedback, comment, suggestions, complaint on product, service or service staff.
  
  
• Step Three Your customer responds by texting the feedback to you immediately – which is when they are feeling most effected by their experience, and the point at which they are most likely to respond.Auto responders for a personal touch is also possible.
  
  
• Step four In bound relied sms is converted to instant emails and forwarded automatically to an email address you have provided.
  
  
• Step Five. Automatically sorted and categorized for further analysis and trend matching.

Sample screenshots